Privacy Policy PDF Print E-mail

smsPREP, Inc. (“smsPREP”) knows that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policy. By using the smsPREP services and/or visiting the smsprep.com website and domain name (the “Website”), and any other linked pages, features, content, or other application services offered from time to time by smsPREP in connection therewith (collectively, the "Service"), you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

What Does This Privacy Policy Cover?

This Privacy Policy covers smsPREP’s treatment of personally identifiable information ("Personal Information") that smsPREP gathers when you use the Service and when you access the Website. This policy does not apply to the practices of companies that smsPREP does not own or control, or to individuals that smsPREP does not employ or manage.

What Personal Information Does smsPREP Collect?

The information we gather from customers enables us to personalize and improve the Service. We collect the following types of information from our customers:

Personal Information You Provide to Us:

We receive and store any information you enter on our Website, send to us via SMS, or provide to us in any other way. The types of Personal Information collected include your full name, email address, mobile phone number, PayPal and/or other payment information, and any other information necessary for us to provide our services. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our features. The Personal Information you provide is used for such purposes as providing the Service, answering your questions about the Service, and communicating with you about smsPREP’s products and services, including specials and new features.

Non-Personal Information Collected Automatically:

  • We receive and store certain types of non-personal information whenever you interact with our Website or use the Service. For example, smsPREP automatically receives and records information on our server logs from your browser including your IP address, browser and OS information, cookie data (if applicable), and the page you requested.

  • Generally, our service automatically collects usage information, such as the numbers and frequency of calls to the Service and visitors to our Website, similar to TV ratings that indicate how many people watched a particular show. smsPREP only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often customers use parts of the Service or Website so that we can make them appealing to as many customers as possible, and improve them as necessary. As part of this use of information, we may provide aggregate information to our partners about how our customers, collectively, use our Service or Website. We share this type of statistical data so that our partners also understand how often people use the Service or Website, so that they, too, may provide you with an optimal level of service and online experience. Again, smsPREP never discloses aggregate information to a partner in a manner that would identify you personally.

E-mail Communications:

We often receive a confirmation when you open an email from smsPREP if your computer supports this type of program. smsPREP uses this confirmation to help us make emails more interesting and helpful. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. When you receive e-mail from smsPREP, you can opt out of receiving further e-mails by following the included instructions to unsubscribe.

What About Cookies?

  • Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. We may use cookies to enhance visitors’ experiences, to learn more about their use of the Website and to improve quality.

  • Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways.

  • Ads appearing on the Website may be delivered to users by our advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by smsPREP and does not cover the use of cookies by any advertisers.

Will smsPREP Share Any of the Personal Information it Receives?

Personal Information about our customers is an integral part of our business. We neither rent nor sell your Personal Information to anyone. We share your Personal Information only as described below.

Affiliated Businesses We Do Not Control: We anticipate that we may become affiliated with a variety of businesses and work closely with them. In certain situations, these businesses may sell items to you through the Website. In other situations, smsPREP may provide services, or sell products jointly with affiliated businesses. You can easily recognize when an affiliated business is associated with your transaction, and we will share your Personal Information that is related to such transactions with that affiliated business.

Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, smsPREP’s agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information for the above purposes.

Promotional Offers: We may send offers to you on behalf of other businesses. However, when we do so, we do not give the other business your name and address. If you do not wish to receive these offers, please send an email with your request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if smsPREP, or substantially all of its assets were acquired, or in the unlikely event that smsPREP goes out of business or enters bankruptcy, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of smsPREP may continue to use your Personal Information as set forth in this policy.

Protection of smsPREP and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of smsPREP, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

Is Personal Information About Me Secure?

smsPREP endeavors to protect user information and to ensure that user account information is kept private; however, smsPREP cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information.

The Website contains links to other sites. smsPREP is not responsible for the privacy policies and/or practices on other sites. When linking to another site you should read the privacy policy stated on that site. This Privacy Policy only governs information collected on the Website.

What Personal Information Can I Access?

smsPREP allows you to access the following information about you for the purpose of viewing, and in certain situations, updating that information. This list will change as the Website changes.

  • Real name
  • PayPal and/or other payment information
  • E-mail address
  • Mobile phone number
  • Time zone
  • Enrollment information
  • Preferences

What Choices Do I Have?

  • As stated previously, you can always opt not to disclose information, even though it may be needed to take advantage of certain features of the Website and services.

  • You are able to add or update certain information on pages, such as those listed in the “What Personal Information Can I Access” section above. When you update information, however, we often maintain a copy of the unrevised information in our records.

  • You may request deletion of your smsPREP account by logging into your account on the Website and clicking on the “Cancel My Account” link in the "My Account" drop-down menu. Please note that some information may remain in our records after deletion of your account.

  • If you do not wish to receive email or other mail from us, please send us an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to let us know. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Website, and you are responsible for reviewing such legal notices for changes.

Changes to this Privacy Policy

smsPREP may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our Website or sending you an email. Users are bound by any changes to the Privacy Policy when he or she uses the Website after such changes have been first posted.

Questions or Concerns

If you have any questions or concerns regarding privacy in our Service, please send us a detailed message at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will make every effort to resolve your concerns.

Effective Date: August 5, 2009

smsPREP Inc.
Box 20284
Palo Alto, CA 94309


 
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